Privacy policy

Umhashco operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Umhashco is powered by WordPress, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit/debit card numbers, payment details, and transaction info.
• Account info including username, password, preferences, and settings.
• Transaction details like items viewed, added to cart, wishlisted, purchased, returned, or exchanged.
• Communications you share with us via support or contact forms.
• Device and browser info including IP address and unique identifiers.
• Usage data about how and when you interact with the Services.

Sources of Personal Information

• Directly from you when you use the Services or contact us.
• Automatically from your device using cookies and similar technologies.
• From our service providers handling tech, payment, or logistics.
• From partners or third-party sources.

How We Use Your Personal Information

• To Provide and Improve Services: Process payments, fulfill orders, manage accounts, remember preferences, process returns, and personalize your experience.
• Marketing: Send promotional emails and show targeted ads.
• Security: Authenticate logins, prevent fraud, and protect your account.
• Customer Communication: Provide support and maintain our relationship with you.
• Legal Reasons: Fulfill legal obligations or respond to lawful requests.

Disclosure of Personal Information

• With WordPress and vendors providing backend services (IT, payments, shipping).
• With marketing partners to deliver targeted promotions.
• With your consent or when requested (e.g., shipping, social integrations).
• With our affiliates or during a business transfer or legal process.

Hosting and Relationship with WordPress

Our services are powered by WordPress and may use its plugins or hosting services. Any data shared via the Services may be processed by WordPress, and their third-party services, to operate and improve functionality.

Third Party Links

We may include links to external websites or platforms. Once you leave our site, we are not responsible for their privacy policies or data practices.

Children’s Privacy

The Services are not intended for children. We do not knowingly collect personal information from minors. If a child’s data is provided to us, please contact us for removal.

Data Security and Retention

We take security seriously, but no system is 100% secure. We advise against sending sensitive info through unprotected channels. We retain data as long as needed for the purposes outlined in this policy.

Your Rights

Depending on your location, your rights may include:

• Accessing or requesting a copy of your personal info.
• Requesting correction or deletion of your data.
• Withdrawing consent or objecting to certain data processing.
• Opting out of targeted ads or data sale/sharing.

International Data Transfers

We may process data in countries outside your own. If you reside in the EU/UK, we use standard contractual clauses or rely on legally recognized transfer mechanisms.

Policy Updates

This policy may be updated occasionally. Any changes will be posted here with a new “last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@umhashco.us.